These guidelines are intended for law enforcement authorities seeking information about LiveMeet accounts. Information concerning requests to withhold content on LiveMeet is available. More general information is available in ourPrivacy Policy,Terms of Service, andCommunity Policy.
LiveMeet is a mobile service that lets users create, share and participate in live stream video broadcasts through our website and mobile app (e.g., LiveMeet for Android; LiveMeet for iOS). For more information on LiveMeet, including the latest on LiveMeet's features and functionality, please visitLiveMeet.com. Please also see the LiveMeetPrivacy Policy for more information on the data we collect from and about LiveMeet users.
Most LiveMeet account information is public, so anyone can see it. A LiveMeet account profile contains a profile photo, brief “bio” written by the respective user, list of fans/followers, and any previously archived live-streamed broadcasts. Please see ourPrivacy Policy or more information on the data we collect from and about users.
LiveMeet keeps archives of all user posted broadcasts, direct messages, and LiveMeet account profile photos as long as a user account is active (i.e. not terminated). Archived information is retained for a limited time, as further specified in the Section regarding Data Retention below.
LiveMeet retains different types of information for different time periods, in accordance with ourTerms of Service andPrivacy Policy. Given LiveMeet's real-time nature, some information (e.g., IP logs) may only be stored for a very brief period of time.
All information collected by LiveMeet will be deleted if a user’s account is terminated or such information (i.e. broadcasts) is deleted by the user. More information on the availability of broadcasts is available in ourPrivacy Policy.
Some information we store is automatically collected, while other information is provided at the user’s discretion. Though we do store this information, we cannot guarantee its accuracy. For example, the user may have provided fake or anonymous account information when registering his/her account. LiveMeet only requires a phone number and email address, as well as the user to input their birthdate in order to register an account; LiveMeet does not require further identity authentication. More information on LiveMeet’s retention policies can be found in ourPrivacy Policy.
We accept requests from law enforcement to preserve records, which constitute potentially relevant evidence in legal proceedings. We will preserve, but not disclose, a temporary snapshot of the relevant account records pending service of valid legal process.
All information collected by LiveMeet will be deleted if a user’s account is terminated or such information (i.e. broadcasts) is deleted by the user. More information on the availability of broadcasts is available in ourPrivacy Policy.
Preservation requests, in accordance with applicable law, should:
We may honor requests for extensions of preservation requests, but encourage law enforcement agencies to seek records through the appropriate channels in a timely manner, as we cannot guarantee that requested information will be available. Law enforcement and government preservation requests for user information may be submitted via email atlegal@livemeet.live. You can find further instructions below.
Requests for user account information from law enforcement should be directed via email tolegal@livemeet.live. LiveMeet responds to valid legal process issued in compliance with applicable law.
Requests for user account information in accordance with applicable law, are required to include the following information:
Law enforcement and government requests for user information may be submitted via email tolegal@livemeet.live. You can find further instructions below.
Unless otherwise agreed upon, we currently provide responsive records in electronic format (i.e., text files that can be opened with any word processing software such as Microsoft Word or Excel, mp4, or jpg).
The records that we produce are self-authenticating. If you require a declaration, please indicate it in your submission.
LiveMeet may seek reimbursement for costs associated with information produced pursuant to legal process and as permitted by law (e.g., under 18 U.S.C. §2706).
In line with ourPrivacy Policy, we may disclose account information to law enforcement in response to a valid emergency disclosure request. LiveMeet evaluates emergency disclosure requests on a case-by-case basis in compliance with relevant law (e.g., 18 U.S.C. § 2702(b)(8). If we receive information that provides us with a good faith belief that there is an exigent emergency involving the danger of death or serious physical injury to a person, we may provide information necessary to prevent that harm, if we have it.
If there is an exigent emergency that involves the danger of death or serious physical injury to a person that LiveMeet may have information necessary to prevent, law enforcement officers can submit an emergency disclosure request via email tolegal@livemeet.live andsafety@livemeet.com. Please include all of the following information in such requests:
LiveMeet’s policy is to promptly respond to requests that are properly issued via mutual legal assistance treaty (“MLAT”) or letters rogatory, upon proper service of process. When submitting requests through an MLAT procedure, please make clear that the request is coming by way of MLAT and include the name of the originating country.
If you are a law enforcement agent or government official and would like to have potentially illegal content removed from LiveMeet for violating local law(s), please first review the LiveMeetCommunity Policy and, if applicable, submit a request to have the content reviewed for possible violations of ourTerms of Service. An overview on how to report potential violations of the LiveMeetCommunity Policy andTerms of Service is available here. Reporting possible violations of ourTerms of Service will ensure that your request is routed to the appropriate team and processed expeditiously.
If you have already submitted a request to have content reviewed for possible violations of ourTerms of Service, and have received a response from LiveMeet indicating that the reported content does not currently violate our Terms of Service, you can submit a valid and properly scoped legal request for content to be withheld via email tolegal@livemeet.live. This is the quickest and most efficient method for submitting a request to withhold content based on local law(s).
Along with identifying the specific broadcast(s) or account(s) at issue, please identify the local law(s) that are deemed to have been violated by the reported content. If you have a court order or other relevant legal documentation, please attach a copy when submitting your request. Please also provide any other potentially helpful context, which will assist in expediting the review of your request. We also require an official government or law enforcement email address (e.g., name@agency.gov) so the appropriate team may get back in touch with you if necessary. We will process your request as soon as possible.
LiveMeet may promptly notify affected users about legal requests to withhold content, including a copy of the original request, unless we are prohibited from doing so. If you believe LiveMeet is prohibited from noticing the user, please state the reason in your request, including citation to relevant law (if applicable), and/or upload any documents supporting this prohibition, if available. You may provide a redacted copy of your request with personal information removed for notice purposes.
Government and law enforcement reporters may also request the withholding of content determined to be illegal in their jurisdiction by faxing your request or mailing a hard copy of your request to the contact information listed below. If you are based outside of the United States, please mail your request to Hong Kong LiveMeet Corporation Limited in Hong Kong, China (see “Contact Information” section below).
Most issues can be resolved by having LiveMeet account holders submit inquires directly to us via email atsafety@livemeet.com. More information on how to report violations is available here.
All legal requests, including preservation requests for account information (routine and emergency), may be submitted via email tolegal@livemeet.live. Non-law enforcement requests should be submitted via email tosafety@livemeet.com.
Our address and Email details are:
Email:legal@livemeet.live (attn: Legal Policy Team)
Email:legal@livemeet.live (attn: Legal Policy Team)
Receipt of correspondence by any of these means is for convenience only and does not waive any objections, including the lack of jurisdiction or proper service.
We reserve the right for final interpretation of this enforcement guideline.